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ALVAO Service Desk (ITSM) & IT Asset Management (ITAM) pricing

ITSM & ITAM solutions designed for Microsoft, powered by Azure Cloud.

Trusted by industry leaders

Substantial discount on
 Service Desk + Asset Management package

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  Asset Management

All-in-one ITAM platform to manage the full lifecycle of IT and non-IT assets, from acquisition to disposal.

Start

 0.68 $ 

 /computer/month, billed annually 


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  • SLA 99,9%
  • Microsoft Azure US/EU/UK

Standard

2.25 $ 

/computer/month, billed annually   


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  • SLA 99,9%
  • Microsoft Azure US/EU/UK

Everything from Start,
plus:

Professional

2.70 $ 

/computer/month, billed annually 


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  • SLA 99,9%
  • Microsoft Azure US/EU/UK

Everything from Standard, plus:

Enterprise

3.60 $ 

/computer/month, billed annually 


Get It Now


  • SLA 99,9%
  • Microsoft Azure US/EU/UK

Everything from Professional, plus:

Asset Management (ITAM) Licensing

Each license covers one computer and up to 50 additional items. These can include IT devices (like printers, routers, servers, etc.) and non-IT assets (like furniture, cars, machines, etc). For example, 50 licenses allow you to track 50 computers plus 2,500 other items. Minimum subscription of 50 computers.

All prices are net without VAT.


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  Service Desk

Save time and reduce work for both IT and non-IT teams with an AI-powered Service Desk for Microsoft 365.

Start

36 $ 

/agent/month, billed annually 


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  • SLA 99,9%
  • Microsoft Azure US/EU/UK

Standard

54 $ 

/agent/month, billed annually 


Get It Now


  • SLA 99,9%
  • Microsoft Azure US/EU/UK 

Everything from Start, plus:

Professional

63 $ 

/agent/month, billed annually 


Get It Now


  • SLA 99,9%
  • Microsoft Azure US/EU/UK 

Everything from Standard, plus:

Enterprise

84 $ 

/agent/month, billed annually 


Get It Now


  • SLA 99,9%
  • Microsoft Azure US/EU/UK 

Everything from Professional, plus:

Service Desk Licensing

You can choose from two licensing models: 

  1. Per Agent: Primarily for teams focusing on one agenda (e.g. IT) with unlimited end users (requesters). Minimum subscription of 3 agents.
  2. Per User: Cost-effective enterprise service management licensing based on user count. Ideal for managing multiple departments (IT, HR, Facilities, Finance, Legal, etc.) company-wide. Each user can be an agent. Minimum subscription of 50 users. Contact us to learn more.

All prices are net without VAT.

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Frequently Asked Questions

By purchasing Service Desk and Asset Management together, you not only maximize their effectiveness but also save significantly with our discount. Contact sales for more details.

We take the security of your data seriously. Hosting is provided on one of the most secure cloud platforms Azure Cloud. To meet high data protection standards, you can choose from different data locations globally (US/EU/UK). 

Yes, our products give you the flexibility to deploy them on your infrastructure, either alone or with our assistance.

Once you have sign up, you will have free and unlimited access to all the features available in ALVAO for 30 days. After that you can upgrade to a suitable plan. 

Whether you have an annual or monthly subscription, you can upgrade at any time. You can downgrade at the end of your subscription period. 

You can switch at the end the of the subscription. For further support contact us.  

No, with ALVAO you get all the features and extensions in each tier, so you don't pay anything extra for the features you need.

Yes, we provide a significant discount to government organisations and non-profits. Contact sales for more info.

Customers love us

Let’s find out the best plan for your business

We assess each project individually based on your team's specific needs and the project scope. For an accurate calculation, just fill out the form on the right.

Why choose ALVAO? 

  • 99.9% uptime SLA at no extra cost. 
  • No maintenance fees.
  • Easy implementation.
  • The best ITSM for Microsoft 365.
  • Scales with your business.
  • No hidden costs for adds-on.