Take control of IT with a single Microsoft‑native ITAM and ITSM solution. Unify assets, requests, and audits.
Powering Microsoft‑first organisations with 300,000+ users across 25+ countries.
Fast to deploy and easy to use. Built for growing teams that need control and security without the enterprise heaviness.
Deploy in days. Automate manual tasks immediately. See measurable savings from day one.
Designed for growing IT teams, not enterprise complexity.
A familiar experience for your users. Built on Microsoft technologies you already trust.
Standardize workflows across IT and beyond. Gain more control.
Stay audit-ready for Cyber Essentials, ISO 27001, and more, without the headaches.
Get full visibility into assets, and requests. Know what’s happening at all times.
“I like that ALVAO has become our central system for managing service requests and tracking all our assets. Everything is easy to find.”
Eliminate up to 90% of manual, repetitive tasks and give your team the capacity to create real value for your business.
Leverage your Microsoft investment. ALVAO fits into the tools your team already uses, reducing rollout effort and adoption risk.
Infrastructure
Use your existing Intune and Entra ID setup without parallel systems.
Automation & data
Automate workflows and reporting with Power Automate and Power BI.
Choose the right setup for your team
“Planning the IT budget is now 80% faster compared to using spreadsheets. I see exactly who has a five-year-old monitor and can plan replacements immediately."
“It’s been an incredible help in our daily operations. We know where everything is, who’s responsible for it, and at which branch it’s located."
“Because the look and feel of ALVAO is very Microsoft-themed, there was a lot of familiarity for our users, making it easier for them to get on board with minimal training."
“A big part of our ISO certification was to have a proper asset management system, and following that, change management. We were lacking change management processes. ALVAO gave us the ability to implement proper change management that met the ISO requirements, but also the needs of Sapio."
“They know that when they submit a ticket, it’s not going into a black hole; it’s actually being worked on."
No credit card required
Full access for 30 days
Take our quick test and find out where you stand.
IT Service Management (ITSM) is about managing IT services. For example, when an employee can’t access a SharePoint folder, they submit a ticket. The system marks it as high priority, sends it to the right team, and IT resolves the issue using a clear process while keeping the employee updated.
ITAM brings a unified view of property items, along with detailed records of asset history including associated costs.
Yes, you can. ALVAO handles the entire migration process, including tickets, attachments, conversations, knowledge base articles, and your service catalog. Learn more about data migration.
It turns user requests into tickets, so nothing gets lost. It keeps a clear history of assets and changes. Users have a single place for all requests, and workflows with approvals keep everything consistent.
ITSM software connects with tools you already use, such as Outlook, MS Teams, Intune and Jamf. This helps keep data in sync and lets your team work without switching between multiple tools. Read more about integrations.
Pricing usually depends on the number of agents and the features you need. You can start small and scale as your team or requirements grow.
ALVAO is a Microsoft‑native Service Desk and IT Asset Management (ITAM) solution designed primarily for small and mid‑sized organizations. In simple terms, ALVAO helps companies manage IT services, assets, and operations directly inside Microsoft 365.
ALVAO integrates natively with Microsoft 365. It uses SharePoint Online for data, Entra ID for identity and access, and integrates with Microsoft Teams, Outlook, Intune, Power Automate, and Power BI for everyday IT operations and automation. See the full list of supported integrations.integrations
ALVAO is great for IT teams that want simplicity and fast deployment, organizations already using Microsoft 365 and companies looking for an alternative to complex enterprise ITSM tools.
