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What is a Configuration Management Database (CMDB)?

A Configuration Management Database (CMDB) provides a comprehensive view of an organization's IT infrastructure. It helps track and manage all configuration items (CIs) such as hardware, software, and services, along with their relationships and changes over time. This centralized system ensures better incident resolution, improved IT security, and streamlined management of assets, ultimately serving as a single source of truth for IT operations.

More about ALVAO CMDB  Go to all ITSM terms

Example of CMDB in ALVAO Asset Management

Example of CMDB in ALVAO

Now that you know the CMDB meaning (Configuration Management Database), let’s demonstrate it with an example. Imagine your company faces a service outage, and you're unsure where the problem originated. With a CMDB, your IT team can quickly access a detailed map of all systems and their connections. They can see which server or application might be causing the issue and trace it back to a recent change or update. This allows them to fix the problem more efficiently, prevent similar issues in the future, and keep your services running smoothly.