Information technology and systems have become so important for the development of most companies that the CIO is already seen in many organizations as a key factor in the formulation of strategic objectives. S/he is expected to be creative and innovative, participating in the management of the company, and often participates in the development of new business opportunities and marketing. Under their leadership, the IT department ceases to focus exclusively on the internal operation of the company and starts attending to external customers, whose needs have to be understood.
In short, today’s CIO has more and greater powers and must therefore keep up to date and keep developing professional and interpersonal skills. At the same time, s/he has to be able to educate and motivate people on their team. The CIO should be an inspiring example to everyone around by how, and how well, they do the job.