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News not only from ITSM world

Latest Articles

What 7 areas of ITSM will see the greatest AI advances? Get yourself and your organization fit for the digital revolution

It takes no evangelist to spread glad tidings about AI in ITSM. Artificial Intelligence takes IT process management to the next level – just as when ITIL first brought in best practices. AI can automate processes that take hours of time and soak up staff budget. Artificial intelligence predicts threats,...

Jana Mancikova

30.5.2023

5 minutes of reading

ALVAO shines at SITS 2023 in London

Again, ALVAO marked its presence at the much-anticipated Service Desk Show in London – a gathering of ITSM professionals from around the world. Throughout the event, we had the pleasure of connecting with a diverse array of visitors.

Jana Mancikova

28.5.2023

2 minutes of reading